Q: If I purchase one license can I activate DesiCloud  on two computers?

A: DesiCloud is licensed per computer. If you want to run it on two computers you need to buy two licenses.


Q: Will DesiCloud  copy opened files?

A: Yes, DesiCloud  leverages Microsoft Volume Shadow Copy Technology to backup opened files


Q: How DesiCloud  secures my data?

A: DesiCloud  offers several industry standard strong encryption algorithms to protect your data.


Q: Does DesiCloud  copies all files every time it runs?

A: No, DesiCloud   identifies files modified since last backup and only copies such files. This makes subsequent backups run much faster


Q: Can DesiCloud  copy only modified portion of the file? I want to backup my Outlook PST file, but it is 2GB and I don't want to copy the whole file every time.

A: This is called block-level backup and it is fully supported with DesiCloud .


Q: Does DesiCloud  keep older versions of the file?

A: Yes and this feature gives you an ability to restore a file to a certain point in the past.

Q: If I delete a file on my local computer is it also deleted from backup storage?

A: Yes, the file will be deleted from the online storage too. By default, though, the file will stay on the online storage for 30 days to prevent accidental deletion. We call it Smart Delete.

Q: Can DesiCloud  copy the data immediately as it changes (e.g. new files are added or existing files are modified)?

A: Yes, this is what we call Real-time backup. You can select this option in the Backup Wizard Scheduling step. By using a low level Windows API this feature comes with zero impact on your computer performance.